Your agent figured out the answer. Duckbill finishes the job — phone calls, errands, pickups, anything that requires a human in the real world. We make your AI's completion rate go from 60% to 95%.
Phone calls, errands, pickups, waiting in line — the physical last mile where agents hit a wall. Every abandoned task is a user you already paid to acquire. Duckbill closes the execution gap between what your AI figured out and what actually gets done.
The highest-friction categories where agents fail visibly and users churn silently.
Your AI found the right plan, the right provider, the right coverage. The remaining step requires 40 minutes on hold and three transfers. We do that part.
Not booking — recovery. When things go wrong, your AI generates the optimal fix in seconds. Executing it requires a human who can negotiate, wait, and adapt in real time.
Billing errors, disputed charges, stuck cancellations. The systems your users are fighting were designed to make resolution hard. We navigate them so your agent can close the loop.
Some tasks can’t be solved with a phone call. They need a person with legs. Package pickups, waiting in line, dropping off paperwork, coordinating with someone who only exists at a physical address.
Connect via MCP and your agent can dispatch tasks to trained human operators — phone calls, errands, physical tasks, anything offline. No new UI, no onboarding flow, no integration overhead. Works with Claude, ChatGPT, or any agent framework.
// Your agent hits the execution wall.
// Duckbill picks it up.
const task = await duckbill.createTask({
intent: "dispute_claim",
context: {
payer: "Aetna",
claim_id: "CLM-2026-44821",
amount: "$4,200",
reason: "Denied: out of network",
member_id: "AET-9928371"
},
resolution: {
success: "claim_approved",
callback: "https://api.you.com/webhook"
}
});
// 3 hours later
// → status: "resolved"
// → outcome: "claim_approved"
// → details: "Appeal filed, supervisor review,
// $4,200 approved for reprocessing"Structured intent, context, constraints, and a resolution schema. The agent already did the thinking — it just can’t make the phone call.
Our AI layer validates the task, enriches context, and matches it to the right operator based on vertical expertise, complexity, and urgency.
Background-checked operator handles the messy part. Phone calls, hold times, in-person errands, pickups, waiting in line. The stuff that requires a voice, a pair of legs, or both.
Resolution hits your callback. Full event log, outcome verification, and every decision point documented. Your agent closes the loop.
Every task your agent can't finish — every call it can't make, every errand it can't run — is a user who leaves your product. Duckbill is the difference between "here's what to do" and "it's done."
First 1,000 API calls free. No minimums. Pay per resolution.