Terms of Use

Welcome to Duckbill. These Terms of Use ("Terms") govern your access to and use of the services, website, and applications (collectively, the "Services") provided by Duckbill Group, Inc. ("Duckbill," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Accounts

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must be at least 18 years old to create an account.

You agree to notify us immediately of any unauthorized use of your account. Duckbill is not liable for any loss arising from unauthorized use of your account.

2. License & Intellectual Property

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes.

All content, features, and functionality of the Services — including text, graphics, logos, icons, software, and the overall look and feel — are owned by Duckbill or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

3. User Content

You retain ownership of any content you submit through the Services ("User Content"). By submitting User Content, you grant Duckbill a worldwide, non-exclusive, royalty-free license to use, process, and store your User Content solely for the purpose of providing and improving the Services.

You represent and warrant that you have the rights to submit your User Content and that it does not violate any third-party rights or applicable laws.

4. Payment

Certain features of our Services require payment. By subscribing to a paid plan, you agree to pay all applicable fees as described on our pricing page. Fees are billed in advance on a recurring basis unless otherwise stated.

We reserve the right to change our pricing at any time. We will provide reasonable notice of any price changes before they take effect. All fees are non-refundable except as expressly stated in these Terms or required by law.

5. Customer Data

"Customer Data" means any data, information, or materials you provide or make available to Duckbill in connection with your use of the Services, including task instructions, personal details, and account information. You retain all rights to your Customer Data.

We will process Customer Data in accordance with our Privacy Policy and applicable data protection laws. We implement reasonable administrative, technical, and physical safeguards to protect Customer Data.

6. Third-Party Services

Our Services may integrate with or contain links to third-party websites, services, or applications. We are not responsible for the content, privacy practices, or availability of third-party services. Your interactions with third-party services are governed by their own terms and policies.

7. Modification of Services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will make reasonable efforts to notify you of any material changes that may affect your use of the Services.

8. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

Duckbill does not guarantee the outcome of any task submitted through the Services. While we strive to deliver quality results, certain tasks may be subject to factors beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, Duckbill and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Services.

Our total liability for any claims arising under these Terms shall not exceed the amounts you paid to Duckbill in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Duckbill and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms.

11. Term & Termination

These Terms remain in effect until terminated. You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Services at any time, with or without cause, with or without notice.

Upon termination, your right to use the Services will cease immediately. Sections that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, limitations of liability, and indemnification.

12. General

• Governing law: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
• Dispute resolution: Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Entire agreement: These Terms, together with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Duckbill.
• Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Contact Us

If you have questions about these Terms, please contact us at support@getduckbill.com.