Haven’t built an agent yet? Use ours.
Concierge is the end-to-end option. Your users ask for anything: a move, a birthday, a denied claim, a plumber by Friday. Duckbill plans it, makes the calls, pays what needs paying, sends someone when someone has to go, and reports back. Under your brand, for a per-task fee.
Live with consumer platforms today. White-label or co-branded.
My flight just got moved. Can you check with the airline and fix my pickup?
✓ Handled
Flight confirmed and pickup adjusted. Same driver, new time.
Your product · your brand · Duckbill inside
Bring your own agent. Or use ours.
Your agent + our APIs
Your agent plans. Duckbill executes.
You keep the conversation and the reasoning. The capability APIs handle the part that isn’t software.
Concierge
Duckbill plans and executes.
One endpoint takes the request. Your users get updates as it runs. The outcome comes back to your product. No agent to build, no ops team to hire.
POST /v1/tasks
What “handled” looks like inside a platform.
Mobility
A user books an airport ride, then learns the flight moved. Normally, your app’s job is over.
Handled. One tap. Duckbill calls the airline, confirms the new time, and moves the pickup. The whole trip now lives in your app.
Delivery & commerce
A user orders groceries for a dinner party. The caterer, the rentals, and the loading dock all need a phone call.
Handled. Duckbill makes all three calls, confirms timing, and reports back with names and reference numbers. The whole dinner, coordinated.
Travel & hospitality
A guest arrives to find the early check-in never registered, and the front desk isn’t answering messages.
Handled. Duckbill calls the property, escalates politely but persistently, and secures the room plus a credit. A five-star review instead of a refund request.
Don’t become a services company.
Stripe meant you didn’t have to become a payments company to take payments. Duckbill means you don’t have to become a services company to get things done in the real world. No specialists to identify, hire, or manage. No BPO. No ops org on your balance sheet. Ping the API, pay per task.
Your brand is still on the line, so ours is the accountability behind it. Every task is quality-scored and every outcome is verified before it’s reported to your user.
A feature launch, not an infrastructure project.
You’re adding a surface to your product. Duckbill runs everything behind it.
One API.
Task dispatch, status webhooks, and verified outcomes as structured data. Your engineers will recognize everything.
Ship it as your feature.
A concierge tab, a “we’ll handle it” button at the moment of friction, a perk inside your membership tier. The surface is yours, white-label or co-branded.
Watch the task surface compound.
Users find out what “handled” means and bring more of their life to your app. Duckbill scales everything behind it.
What platform teams ask first.
What is Duckbill Concierge?
An end-to-end option for platforms that want real-world tasks handled for their users without building an AI agent. Your product takes the request. Duckbill plans it and executes it with phone calls, payments, errands, and services. The outcome comes back to your product.
Do we need our own AI agent to use Duckbill?
No. If you have one, integrate the capability APIs and keep your agent in charge. If you don't, Concierge is the agent.
Can Concierge run under our brand?
Yes. Most partners run fully white-label, start to finish. Co-branded “Powered by Duckbill” is available if you want the shared trust.
How do platforms monetize it?
Three common models: a premium tier, a per-task upsell at moments of friction, or a loyalty perk that lifts retention. We model the economics with you during scoping.
How is user data handled?
Task context is shared on a need-to-execute basis, and outcomes return to your product as structured data. Security and compliance specifics are covered in partner scoping.
How fast can we launch?
The execution infrastructure already runs at scale, 30M+ actions in. Most partners go from scoping to a live pilot in weeks, not quarters.
More capabilities
All of DuckbillPhone calls
Book it, cancel it, dispute it, confirm it. Your agent sends the goal. A person makes the call, AI only where it reliably finishes. The outcome comes back as data.
See phone callsPayments
For every payment agentic checkout can’t reach: the vendor who only takes checks, the card read over the phone, the site that blocks bots.
See paymentsErrands & services
Someone has to show up. Pickups, drop-offs, returns, waiting for the plumber, and the services your users will ask for next.
See errands & servicesYour users ask. It gets done.
Let’s scope what Duckbill inside your product looks like: surface, economics, and pilot.