Duckbill
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The real world doesn't have an API. Yet.

Duckbill is the execution layer that turns AI intent into real-world action. We sit between AI agents and real-world labor pools — providing the engine that triages, routes, executes, and quality-checks any task that requires a human in the loop. Over 12M real-world actions completed.

Duckbill has built the engine that extends AI capability into the real world.

Try the app for free

Duckbill works wherever you do — use the app directly, or integrate via API, MCP, or CLI. Same execution infrastructure, however you build.

AI Assistant

My flight was delayed by 4 hours, see if I can get a refund.

Searching flight records...
Found booking: UA 2847 — SFO → JFK
Delay confirmed: 4h 12m
Checking DOT refund eligibility...
This task requires a human to complete
Routing to a human operator via Duckbill...

United approved a $847 refund. It’s back on your card.

Duckbill in action

9:41
Duckbill

Duckbill

SMS

My flight got cancelled. Can you get me a refund?

On it! Calling the airline now to process your refund.

Done — $847 refund processed to your card. Confirmation #RF29401 sent to your email.

DIRECT — SMS

AI Assistant

Can you book an appointment with Dr. Patel at a time that works with my schedule?

Looking up dermatologists near you...
Found 3 providers accepting Aetna
Routing to Duckbill...

Booked with Dr. Patel — Thursday at 2pm.

AI ASSISTANT — MCP INTEGRATION

Enterprise Agent

My insurance denied a claim. Can you dispute it for me?

Reviewing claim denial details...
Checking policy coverage terms
Duckbill calling the Insurance Company...

Claim appealed and accepted.

ENTERPRISE — API INTEGRATION

Building the Ground Truth of the Real World

Every task completed generates proprietary data no one else has. Each decision point teaches our models how the physical world actually works.

Try an example below ↓

or
NowFuture
Duckbill Reliability
across 0 decision points
Duckbill — AI + Human
AI: Human: (0 steps)
Without orchestration
01Triage
Intake QuestionsTask DecompositionSequencingBrief Generation
02Market Making
Time EstimationSkill MatchingSurge PricingDynamic Pricing
03Routing
Agent SelectionTiming OptimizationTime ZoneLanguageTone CalibrationInstructionsLive Q&APII Guard
04Execution
Phone CallsEmailsPaymentsOffline ResearchFact CheckingProblem SolvingPick UpDrop OffCompileSynthesizeWait in LinePhotoComplete FormNegotiate
05Quality
Live MonitoringBaseline ComparisonFailure TriageRecoveryLearning LoopEscalation
Triage
Market Making
Routing
Execution
Quality
Human involvement

Reality has a surprising amount of detail

63%

AI alone has a 63% failure rate on complex real-world tasks.

93%

With Duckbill, resolution rate jumps to 93% across the same task types.

Why Duckbill is a breakthrough

AI is incredible at Layer 1. It's Layers 2 and 3 where everything breaks.

Every real-world task has three layers. AI has mastered the first one. The other two require something entirely different.

LAYER 3Making It Happen
LAYER 2Real-World Intelligence
LAYER 1The Plan
Layer 3DUCKBILL

Making It Happen

Phone calls, form submissions, in-person errands, negotiations, follow-ups. 33M businesses in the US have no API. This is where every AI product breaks — and where Duckbill operates.

Layer 2DUCKBILL

Real-World Intelligence

Who picks up the phone at 9am vs 2pm? Which insurance line gets you a human? What's the magic phrase to get past the IVR? This intelligence can't be scraped or pre-trained — it's learned from millions of real interactions.

Layer 1AI

The Plan

Understanding the goal, identifying the steps, sequencing the actions. This is reasoning — and it's where AI is incredible.

Same engine. Your product. Your users.

API and MCP integrations available. Your agent handles the thinking — our engine handles everything after.

Duckbill tasks managed through Claude — showing active tasks like flight rebooking and pet travel coordination

Duckbill's Execution Engine: Different tasks. Same building blocks.

What it takes to actually get things done.

OFFLINE RESEARCHOFFLINE TRANSACTIONDIGITAL TASKTROUBLESHOOTINGPHYSICAL ERRAND

Pick up dry cleaning

Find hours & policies
Call to confirm order ready
Negotiate missing item
Pay over the phone
Item wasn't ready — call back
Pick up

Book specialist (takes my insurance)

Research in-network providers
Call to verify insurance
Check availability
Submit new patient forms
Confirm appointment
Follow up on referral

Register kid for summer camp

Research camps & availability
Call about waitlist
Submit registration
Pay deposit
Confirmation never came — follow up
Drop off forms

Dispute insurance bill

Find claims process
Call billing, wait on hold
Request itemized statement
File formal dispute
Follow up on status
Escalate if denied

Find lost luggage

Find airline claims process
Call baggage services
File claim
Submit receipt for reimbursement
Escalate after 48h
Pick up with claim ID

Plan event

Research venues & availability
Call to check capacity
Negotiate group rate
Submit deposit
Confirm catering & AV
Day-of coordination calls

Duckbill is the first AI assistant that can execute beyond the limits of AI alone, with native access built in.

Try the app for free

Duckbill works wherever you do — use the app directly, or integrate via API, MCP, or CLI. Same execution infrastructure, however you build.