We handle the stuff you keep putting off.
Phone trees. Appointment scheduling. Customer service hell. Refunds that require a PhD in persistence. If it's annoying and takes time, we'll do it.
Phone Calls
The ones you've been avoiding for weeks.
- ●Call the insurance company and figure out why they denied that claim
- ●Negotiate with Comcast (we're very good at this)
- ●Follow up with the contractor who's been "almost done" for three weeks
Medical Appointments
Because calling 47 offices to find availability is not healthcare.
- ●Book your annual physical (and actually go this time)
- ●Find an in-network specialist who can see you this decade
- ●Schedule dentist appointments for the whole family without the calendar Tetris
Scheduling Everything Else
Life has a lot of appointments. We'll handle them.
- ●Coordinate car maintenance around your actual schedule
- ●Book vet appointments, grooming, dog walking
- ●Schedule home repairs with vendors who show up
Customer Service Battles
We'll sit on hold so you don't have to.
- ●Track down lost packages that are "out for delivery" in another dimension
- ●Resolve billing issues that require 45 minutes and a supervisor
- ●Cancel subscriptions that make it intentionally difficult
Refunds & Returns
Getting your money back shouldn't require a law degree.
- ●Get airline refunds when plans change
- ●Process returns for online orders (yes, even the complicated ones)
- ●Chase down security deposits from landlords with selective memory
Research & Purchasing
We'll do the homework. You make the final call.
- ●Compare quotes from moving companies and recommend one
- ●Find the best price on specific items across retailers
- ●Research weekend trips that fit your budget and aren't obvious
Vendor Management
Coordinating, following up, keeping everyone on track.
- ●Get quotes from multiple contractors
- ●Schedule and coordinate home services
- ●Follow up on delayed orders or projects
Life Admin
The miscellaneous category of modern exhaustion.
- ●Send gifts (good ones, not just candles)
- ●Handle paperwork that requires calling places
- ●Follow up on literally anything you've been meaning to follow up on
Or just... tell us what you need.
Duckbill isn't a flowchart. It's infrastructure. If it's legal, ethical, and doesn't require specialized professional licenses, we can probably handle it.
We know our limits.
Duckbill works best when treated like a real execution partner.
What Duckbill is great at
- Real-world execution (calls, scheduling, refunds, vendors, paperwork)
- Operational tasks with clear outcomes
- Handling the annoying middle
What Duckbill is not great at
- -Taste-based decisions
- -Pure research (LLMs already do this well)
- -Deep social nuance
- -Fully autonomous multi-month projects without user guidance
Duckbill works best when you prompt it well.
Define "done"
What does success look like?
Give constraints
Dates, budget, preferences.
Provide fallback options
What if Plan A fails?
Treat Duckbill like an operator
Not a chatbot.
Real Task Receipts
Actual tasks. Actual outcomes.
"Cancel Comcast and reduce bill"
"End gym membership"
"Track down airline refund"
"Schedule 3 appointments"
"Figure out why my package has been 'out for delivery' for 4 days"
"Reschedule meeting I forgot about without sounding flaky"
"Politely tell vendor we're not moving forward"
"Find replacement pink tutu for toddler"
"Cancel subscription that required calling"
"Get refund for flight I didn't take"
"Cancel Comcast and reduce bill"
"End gym membership"
"Track down airline refund"
"Schedule 3 appointments"
"Figure out why my package has been 'out for delivery' for 4 days"
"Reschedule meeting I forgot about without sounding flaky"
"Politely tell vendor we're not moving forward"
"Find replacement pink tutu for toddler"
"Cancel subscription that required calling"
"Get refund for flight I didn't take"
Yes, a real human did this.