You're paying $150/hr for your employee to sit on hold with Aetna.
Your team loses hours every week to phone calls, billing disputes, and appointments that can only be scheduled between 9 and 5. You know — during work hours.
Duckbill handles all of it. For a fraction of what that time costs you.
Call United about that $200 change fee
Cancel gym membership (been paying since March)
Find a plumber who's available this century
Negotiate Comcast bill down
Book dentist for whole family
Get 3 moving quotes
Return that online order (it's a whole thing)
Call pharmacy — said it'd be ready 3 days ago
Sit on hold with insurance so I don't have to
Find a vet that's open on Saturdays
Book a restaurant that doesn't take online reservations
Cancel free trial before it charges me
The math is embarrassing.
10 employees × 5 hours/week on admin
= 50 hours/week of lost productivity
× $100/hr average fully loaded cost
= $5,000/week you're lighting on fire
Duckbill for your whole team: $1,000/month.
That's not a perk. That's a 20x return.
What your team did today between 9 and 5.
- →Your senior engineer spent 40 minutes on hold with their insurance company
- →Your designer left early for a dentist appointment they booked 3 months ago
- →Your PM took a "quick" call to dispute a billing error. It was not quick.
- →Your ops lead has been trying to cancel a gym membership since January
- →Someone in marketing is currently navigating a Comcast phone tree
None of this is their fault. All of it is fixable.
Zero setup. Zero management. That's the point.
Each team member gets their own Duckbill account. They submit tasks however they want — app, text, email. We handle it. You don't have to manage, approve, or even know about it.
No dashboard. No workflows. No "admin portal." Just less admin for everyone.
Prompt, text, forwarded email with no context. We're not picky.
Finally: a productivity tool that requires you to do less, not more.
The stuff that eats your team's Tuesdays.
Phone calls, hold music, billing disputes, appointment scheduling, vendor research, insurance claims — all the stuff that hijacks a Tuesday afternoon. Your team sends it to Duckbill. We handle it. They get back to work. Or don't. That's their call.
Phone calls & hold music
We will sit on hold with your insurance company for 47 minutes and we will not complain.
- →Call United about a $200 change fee and don't hang up until they waive it
- →Negotiate my Comcast bill down (they always cave eventually)
- →Figure out why my health insurance denied that claim and dispute it
- →Cancel the gym membership I've been paying for since March
- →Call the pharmacy — they said it'd be ready 3 days ago
Research & quotes
We call the places that don't have websites. We get the quotes nobody wants to chase.
- →Get quotes from 3 moving companies and just tell me which one to pick
- →Find a plumber who's available this century
- →Find a doctor who takes my insurance and has openings before next year
- →Research weekend trips under $500 that aren't just "go to Hudson Valley"
- →Find a birthday gift for someone who has everything
Bookings & scheduling
Restaurants that don't take online reservations. Doctors with 6-month waitlists. We do the tedious back-and-forth.
- →Book a restaurant for Saturday, 4 people, not a vibe restaurant — a food restaurant
- →Schedule dentist appointments for the whole family before I forget again
- →Reserve a hotel near the venue, not a 40-minute Uber away
- →Coordinate a contractor to come give a quote sometime this decade
- →Book a dog groomer who doesn't traumatize my dog
Founders are saying things.
Mostly about why they didn't do this sooner.
"I gave Duckbill to my team of 8. Within a week someone told me it was the best benefit we offer. We also offer health insurance."
— Series A founder, 12 employees
"My lead engineer was 30 minutes late to standup because he was on hold with United. That was the day I signed up for Duckbill."
— CTO, seed-stage startup
"It costs less than one hour of one engineer's time. I genuinely don't understand why every company doesn't do this."
— COO who did the math
"We added Duckbill to our benefits page and it gets more questions than our equity package. That says something about the state of hold music in America."
— VP Ops, Series B startup
"Someone on my team asked if they could keep Duckbill if they left the company. So that's the retention tool nobody told me about."
— Founder, 20-person team
"I ran the numbers. My team was losing ~40 hours a month to life admin. That's a full headcount. Duckbill costs less than a laptop."
— COO who replaced a hire with a subscription
Stop paying senior salaries for junior tasks.
Your team has better things to do. We'll do the rest.
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