Call United about that $200 change fee
Cancel gym membership (been paying since March)
Find a plumber who's available this century
Negotiate Comcast bill down
Book dentist for whole family
Get 3 moving quotes
Return that online order (it's a whole thing)
Call pharmacy — said it'd be ready 3 days ago
Sit on hold with insurance so I don't have to
Find a vet that's open on Saturdays
Book a restaurant that doesn't take online reservations
Cancel free trial before it charges me
We want you to do the minimum.
A text, a prompt, a forwarded email, a message to Claude — we don't care how it gets to us. Just tell us what needs to happen.
Finally: a productivity tool that requires you to do less, not more.
In the age of AI, everyone's trying to automate humans out of existence. We went the other direction.
Because the real world runs on nuance, complexity, and people who say no the first time. Humans handle the part where you need to argue with someone who's contractually obligated to say no.
Sound familiar?
AI that researches doctors but can't book an appointment
Chatbots that draft dispute letters nobody reads
Agents that "browse the web" but can't navigate a phone tree
Automations that notify you a task is overdue (thanks, you prompted that yourself)
An LLM that knows your insurance is wrong but can't sit on hold for 38 minutes to fix it
Duckbill does this.
Your insurance claim. Disputed and won. $847 back.
Your Comcast bill. Negotiated down $47/mo.
Your doctor. Takes your insurance, has openings this month.
Your gym membership. Actually canceled.
Your to-do list. The "AI can't do this" pile. Gone.
Every other AI company is trying to replace humans. We're the only one hiring them.
The soul-crushing stuff is kind of our thing.
These are real things we love to handle.
Phone calls & hold music
We will sit on hold with your insurance company for 47 minutes and we will not complain.
- →Call United about a $200 change fee and don't hang up until they waive it
- →Negotiate my Comcast bill down (they always cave eventually)
- →Figure out why my health insurance denied that claim and dispute it
- →Cancel the gym membership I've been paying for since March
- →Call the pharmacy — they said it'd be ready 3 days ago
Research & quotes
We call the places that don't have websites. We get the quotes nobody wants to chase.
- →Get quotes from 3 moving companies and just tell me which one to pick
- →Find a plumber who's available this century
- →Find a doctor who takes my insurance and has openings before next year
- →Research weekend trips under $500 that aren't just "go to Hudson Valley"
- →Find a birthday gift for someone who has everything
Bookings & scheduling
Restaurants that don't take online reservations. Doctors with 6-month waitlists. We do the tedious back-and-forth.
- →Book a restaurant for Saturday, 4 people, not a vibe restaurant — a food restaurant
- →Schedule dentist appointments for the whole family before I forget again
- →Reserve a hotel near the venue, not a 40-minute Uber away
- →Coordinate a contractor to come give a quote sometime this decade
- →Book a dog groomer who doesn't traumatize my dog
People are saying things
Mostly good. Some still in shock.
"I gave them something I'd been avoiding for 6 months. Done in 20 minutes. I'm not okay."
— Founder who procrastinates
"Duckbill called Comcast for me and I think they enjoyed it."
— Startup Founder
"I forgot what my insurance company's hold music sounds like."
— Someone who used to know every note
"They negotiated my cable bill down $40/month. I've been overpaying for 3 years like an idiot."
— Reformed Cable Subscriber
"My to-do list had 47 things on it. Now it has 12. The other 35 are someone else's problem."
— Busy Parent
"I haven't called an airline in 8 months and my life is measurably better."
— Frequent Flier
First month. Free. That's it.
Send us the thing you've been putting off. We'll handle it. You'll wonder why you ever did this stuff yourself.
Want to know more before committing to doing less? See how it works →