Stop fighting customer service. Let us.
Insurance disputes, billing errors, refund runarounds, cancellation nightmares — we sit on hold, push back, and don’t hang up until it’s resolved.
These systems are designed to make you give up.
Automated phone trees. Claim denials. “I’ll transfer you to another department.” Billing “errors” that somehow always favor them. The whole thing is built to exhaust you into accepting less than you deserve.
We don’t give up. That’s the whole trick.
What we handle
Real tasks from real members
Get a refund from an airline
“Flight was cancelled, they offered a voucher. I wanted cash back. They said no three times.”
Dispute a denied insurance claim
“They denied coverage for my kid’s ER visit. Said it wasn’t ‘medically necessary.’ It was 2am and she had a 104° fever.”
Cancel an impossible subscription
“The gym membership that requires you to mail a certified letter to cancel. I’ve been paying for 8 months.”
Fix a billing error
“My phone bill has been $40 higher than it should be for 3 months. Every time I call they say it’s fixed.”
Negotiate a cable bill
“I’m paying $180/month for internet and cable. My neighbor pays $99 for the same thing.”
Get a security deposit back
“Moved out 60 days ago, landlord is ghosting me about my $2,400 deposit.”
How it works
You tell us. We fight.
Tell us what’s wrong
Text, email, or message us in the app. “Insurance denied my claim” or “Comcast is overcharging me” — just say it how you’d say it.
We take over
We research your situation, prep the call, and get on the phone. We’ll escalate, cite policies, and push back — as many times as it takes.
You get the result
Refund secured. Claim approved. Bill corrected. We send you a summary of what happened and what (if anything) you need to do next.
“I will never wait on hold with my insurance company again. Duckbill fought a denied claim I’d given up on — and won. $1,400 back in my pocket.”
— Sarah K., Member since 2024
Done fighting? Let us take it from here.
Start with your worst customer service nightmare. We’ll handle it.